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Experience Design stories

Arduino, Qualcomm launch Hackster contest for UNO Q
Gaming

Arduino, Qualcomm launch Hackster contest for UNO Q

Arduino and Qualcomm launch a global Hackster contest around the new AI-focused UNO Q board, giving away 300 units to developers.

By Mark Tarre • 4 min read • Fri, 20th Mar 2026
Dentsu ANZ appoints Danica Bellchambers to lead AI
Data Analytics

Dentsu ANZ appoints Danica Bellchambers to lead AI

Dentsu ANZ names Danica Bellchambers Chief Data & Technology Officer to unify data, tech and AI across media, creative and CX teams.

By Sean Mitchell • 3 min read • Tue, 17th Mar 2026
Gender bias in AI - how to spot it, and how to prevent it
Marketing Technologies

Gender bias in AI - how to spot it, and how to prevent it

From job ads to image tools, AI is quietly amplifying gender bias - but with better data, design and oversight, we can reverse it.

By Ruth Bucknell • 4 min read • Fri, 6th Mar 2026
Why women's influence in tech matters beyond headcount
Customer Experience

Why women's influence in tech matters beyond headcount

International Women's Day in tech must go beyond hiring targets, giving women real power over what gets designed, funded and shipped.

By Christine Bourdon • 5 min read • Thu, 5th Mar 2026
AI-era contact centres become strategic CX data hubs
Customer Relationship Management

AI-era contact centres become strategic CX data hubs

In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.

By Martyn Riddle • 5 min read • Thu, 5th Mar 2026
Good technology starts with listening to the users, according to UX/UI human-centred designer
Data Analytics

Good technology starts with listening to the users, according to UX/UI human-centred designer

A human-centred UX/UI designer says the most powerful tech solutions begin not with code or visuals, but with deep, disciplined listening.

By Carolina Pérez Dilsizian • 5 min read • Wed, 4th Mar 2026
Beyond the dashboard: Why context and clarity are the future of customer experience
Digital Transformation

Beyond the dashboard: Why context and clarity are the future of customer experience

Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.

By Isabella Benzie • 3 min read • Wed, 4th Mar 2026
Marketers: Get ready to AI-proof your careers
DevOps

Marketers: Get ready to AI-proof your careers

As AI reshapes marketing, leaders say careers will depend less on tactics and more on systems thinking, judgement and commercial clarity.

By Sofiah Nichole Salivio • 6 min read • Wed, 11th Feb 2026
Empathix unveils EMMY, a voice-led AI job search tool
Human Capital Management

Empathix unveils EMMY, a voice-led AI job search tool

Empathix launches EMMY, a voice-led AI job search assistant for New Zealand and Australia that swaps job boards for conversational hiring.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Cognizant & Adobe deepen AI pact on content at scale
Digital Transformation

Cognizant & Adobe deepen AI pact on content at scale

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

By Sofiah Nichole Salivio • 4 min read • Sat, 31st Jan 2026
Scrum.org launches new course on stakeholder collaboration
DevOps

Scrum.org launches new course on stakeholder collaboration

Scrum.org debuts a five-hour self-paced course to help Scrum Teams build trust and collaborate more effectively with stakeholders.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026

Stories from Other Regions

Experience Design stories

Why fintech must design with women's needs in mind
Fintech

Why fintech must design with women's needs in mind

Women are demanding, well-informed investors; designing products around their needs boosts returns, loyalty and overall customer experience.

By Lisa Hannam • 5 min read • Fri, 6th Mar 2026
Poor website search drives Australian shoppers away
DevOps

Poor website search drives Australian shoppers away

Australian shoppers are deserting online retailers over clunky site search, with many paying more elsewhere for AI‑style, natural language results.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Mar 2026
Tech's next responsibility: Building for emotional durability, not just efficiency
Data Protection

Tech's next responsibility: Building for emotional durability, not just efficiency

As families go global, technologists are urged to build tools for emotional durability, preserving stories and memory, not just efficiency.

By Aswathy Maharaj • 5 min read • Mon, 2nd Mar 2026
Notitia & Rod Jager form Tasmanian data partnership
Data Analytics

Notitia & Rod Jager form Tasmanian data partnership

Notitia partners with Rod Jager Consulting to establish a formal Tasmanian base, expanding data and digital transformation services statewide.

By Catherine Knowles • 3 min read • Sun, 15th Feb 2026
Lander & Rogers opens 2026 LawTech Hub to AI startups
DevOps

Lander & Rogers opens 2026 LawTech Hub to AI startups

Lander & Rogers opens applications for its 2026 LawTech Hub, a six‑month, equity‑free accelerator for AI and legal tech startups worldwide.

By Kaleah Salmon • 4 min read • Wed, 4th Feb 2026
A CX Measurement Gap That Has Been Circling for Years
Customer Experience

A CX Measurement Gap That Has Been Circling for Years

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

By Jeff Blair • 4 min read • Thu, 29th Jan 2026