Chatbots stories
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
The company will supply a scalable and secure data and AI infrastructure fully deployed in the cloud with minimal cost and maintenance expense.
AI is transforming the finance sector, improving customer service, battling fraud, and making repayments efficient.
Tiger Brokers has launched its AI-powered chatbot TigerGPT for the New Zealand market, also available to users in Australia and Singapore.
Singapore has emerged as a leading regional IT hub, attracting multinational corporations and driving technological innovation.
The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
