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SAP study finds AI agents shape Gen Z buying decisions
Customer Relationship Management

SAP study finds AI agents shape Gen Z buying decisions

Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Malt tops 1 million freelancers as AI demand surges
Digital Transformation

Malt tops 1 million freelancers as AI demand surges

Demand for specialist AI and technology freelancers has climbed sharply as companies across Europe plug skills gaps and move projects to production.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
SAP Concur says CFOs need strategic & people skills
Data Analytics

SAP Concur says CFOs need strategic & people skills

Most finance chiefs still need sharper strategic, people and commercial skills before boards will back them for the top job, a survey found.

By Karen Joy Bacudo • 4 min read • 2 days ago
McKinsey says AI could transform marketing but firms lag
Digital Transformation

McKinsey says AI could transform marketing but firms lag

Despite heavy use of AI tools, fewer than 10% of firms have scaled them across marketing, leaving billions in potential gains unrealised.

By Regine Laguilles • 5 min read • 3 days ago
JLL appoints Matt Bennion to Asia Pacific project role
Digital Transformation

JLL appoints Matt Bennion to Asia Pacific project role

Demand for project delivery and development advice in Asia Pacific is set to be shaped by Matt Bennion's appointment to JLL's regional leadership team.

By Mark Tarre • 4 min read • 3 days ago
Okta expands AI agent access controls with 25 links
Software-as-a-Service

Okta expands AI agent access controls with 25 links

The expansion gives IT teams central control over AI agent permissions, reducing risky static keys and easing reviews as workplace use widens.

By Sean Mitchell • 5 min read • 3 days ago
Kinaxis expands ScottsMiracle-Gro partnership on planning
Manufacturing

Kinaxis expands ScottsMiracle-Gro partnership on planning

The wider rollout aims to help ScottsMiracle-Gro cut stockouts and respond faster to weather-driven swings in North American demand.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Only 19% of retail supply chain decisions land as planned
Data Analytics

Only 19% of retail supply chain decisions land as planned

Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
New AI era defined by agents, rising costs and maturity gaps
Software-as-a-Service

New AI era defined by agents, rising costs and maturity gaps

Enterprises face higher AI bills and governance gaps as only 17 per cent have reached high maturity, Gartner says.

By David Shilovsky • 5 min read • 5 days ago
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Last week
Perigus Energy adopts Cetegra on Azure for GIS platform
Data governance

Perigus Energy adopts Cetegra on Azure for GIS platform

Secure GIS access across four countries will help Perigus Energy manage wind, solar and battery assets during its post-acquisition transition.

By Sean Mitchell • 3 min read • Last week
SEI appoints Provencher to lead global services push
Digital Transformation

SEI appoints Provencher to lead global services push

The new role reflects growing demand from banks and wealth managers for help modernising operations, data and security as systems grow more complex.

By Sofiah Nichole Salivio • 4 min read • Last week
Salesforce buys Fin in USD $3.6bn AI customer service deal
Software-as-a-Service

Salesforce buys Fin in USD $3.6bn AI customer service deal

The purchase strengthens Salesforce's push into automated support as it seeks to widen Agentforce's reach and prove AI can cut service costs.

By Mark Tarre • 4 min read • Last week
OVHcloud previews AI workspace with encrypted tools
Software-as-a-Service

OVHcloud previews AI workspace with encrypted tools

The preview could help businesses adopt office AI without exposing sensitive data, as search and automation run locally under encryption.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Business Transformation stories

AI workflow gaps lead firms to scale back projects
Digital Transformation

AI workflow gaps lead firms to scale back projects

Quality failures are prompting some firms to pull back from AI projects, as a UK survey found 18% have already abandoned or scaled them back.

By Mark Tarre • 4 min read • 2 days ago
Adobe signs five-year RACQ AI partnership with Deloitte
Software-as-a-Service

Adobe signs five-year RACQ AI partnership with Deloitte

RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.

By Sean Mitchell • 4 min read • 3 days ago
Deluxe to buy Celero Commerce for USD $625 million
Data Analytics

Deluxe to buy Celero Commerce for USD $625 million

The tie-up will lift Deluxe's payments and data share of revenue to 57% of 2026 sales and make it one of the 10 biggest non-bank acquirers.

By Karen Joy Bacudo • 4 min read • 5 days ago
UK finance roles demand AI experience as skills lag
Data Protection

UK finance roles demand AI experience as skills lag

Only about one in 10 senior finance candidates can prove practical AI use, leaving UK employers short of leaders able to meet new hiring demands.

By Karen Joy Bacudo • 4 min read • Last week