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Business Process Optimisation stories

Whatfix study warns AI adoption gap costs mid-sized firms
Software-as-a-Service

Whatfix study warns AI adoption gap costs mid-sized firms

Poor digital adoption could cost a mid-sized enterprise USD $10.9 million a year, as staff struggle to use AI tools effectively.

By Kaleah Salmon • 4 min read • Last month
Lightspeed launches AI inventory tool for retailers
Digital Transformation

Lightspeed launches AI inventory tool for retailers

Retailers could cut stock-receiving errors and save time as Lightspeed rolls out a beta AI tool that turns supplier slips into draft orders.

By Karen Joy Bacudo • 3 min read • Thu, 26th Mar 2026
Confluent says data streaming will enable faster, better decisions
Data Protection

Confluent says data streaming will enable faster, better decisions

Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.

By Anthony Caruana • 6 min read • Wed, 11th Mar 2026
Conga research links slow quote approvals to lost deals
Digital Transformation

Conga research links slow quote approvals to lost deals

Slow internal quote approvals are derailing nearly half of deals, Conga research finds, as fragmented systems stall revenue and forecasting.

By Sofiah Nichole Salivio • 3 min read • Wed, 11th Mar 2026
Elastic says AI search & context now decide customer loyalty
Hybrid Cloud

Elastic says AI search & context now decide customer loyalty

Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.

By Anthony Caruana • 6 min read • Tue, 10th Mar 2026
Unit4 makes Success4U default model for ERPx delivery
Digital Transformation

Unit4 makes Success4U default model for ERPx delivery

Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Celonis names Ewan Henderson North America GM for AI push
Manufacturing

Celonis names Ewan Henderson North America GM for AI push

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.

By Sofiah Nichole Salivio • 4 min read • Thu, 5th Feb 2026
Xelix warns AP errors leak up to USD $53 billion a year
Manufacturing

Xelix warns AP errors leak up to USD $53 billion a year

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

By Shannon Williams • 5 min read • Wed, 4th Feb 2026
Avalara expands AWS Marketplace access for tax tools
Digital Transformation

Avalara expands AWS Marketplace access for tax tools

Avalara inks multi-year AWS deal to push its AI-driven tax tools via AWS Marketplace, promising simpler cloud procurement and billing.

By Karen Joy Bacudo • 3 min read • Wed, 28th Jan 2026

Stories from Other Regions

Business Process Optimisation stories

Sparky Space launches AI platform to bridge learning gap
EduTech

Sparky Space launches AI platform to bridge learning gap

By linking training to live workflows, the Berlin start-up aims to help firms turn more of their learning spend into measurable execution.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Ramp deepens Visa partnership as enterprise base grows
Software-as-a-Service

Ramp deepens Visa partnership as enterprise base grows

Demand from larger businesses has lifted Ramp’s enterprise customer base 133% in 2025, as Visa adopts its software too.

By Karen Joy Bacudo • 3 min read • Last month
Lush UK cuts invoice processing time with Quadient
Digital Transformation

Lush UK cuts invoice processing time with Quadient

Finance staff at Lush UK now process more than 4,000 supplier invoices a month faster after automating accounts payable with Quadient and Xero.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026
Argenbright Security picks Totalmobile for UK workforce
Digital Transformation

Argenbright Security picks Totalmobile for UK workforce

Real-time scheduling will help the security firm cope with urgent call-outs and late shift changes that older systems could not manage.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Mar 2026
Software complexity costs UK firms GBP £32bn a year
Software-as-a-Service

Software complexity costs UK firms GBP £32bn a year

Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Modulr & HiBob integrate payments to streamline payroll
Digital Transformation

Modulr & HiBob integrate payments to streamline payroll

Modulr and HiBob link payroll and payments in one embedded workflow to cut errors, ease pay day pressure and boost employee trust.

By Karen Joy Bacudo • 4 min read • Wed, 4th Mar 2026
Betfred boosts invoice processing with Proactis AI
Software-as-a-Service

Betfred boosts invoice processing with Proactis AI

Betfred reports 47% accounts payable efficiency boost after trialling Proactis AI Accelerator to enhance its existing invoice capture system.

By Karen Joy Bacudo • 3 min read • Thu, 19th Feb 2026
LF taps Rimini Street for SAP, Oracle support savings
Digital Transformation

LF taps Rimini Street for SAP, Oracle support savings

South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026