Automation stories - Page 88

With exceptional CX now the norm, businesses are increasingly adopting Open CCaaS due to its focus on digital channels, support for AI innovation, and preference for best-of-breed applications.

Tricentis reveals that poor app quality costs firms up to $2.49M in annual lost revenue, marking the importance of mobile app quality on operational success.

ServiceNow acquires 4Industry and EY's Smart Daily Management application to boost its operational technology capabilities, promoting efficiency and heightening experiences for connected workers.

Data Army, an Australian data consultancy is partnering with data transformation solutions provider, Coalesce.

Cloud-native developers prioritise speed and convenience over safety, neglecting best practice and increasing cyber risk, warns Sysdig's annual security report.

Schneider Electric collaborates with NVIDIA to optimise data centre infrastructure, enabling groundbreaking advancements in edge AI and digital twin technologies.

Ardonagh Advisory adopts Mendix's low-code platform, aiming to quicken digital projects and refine customer experiences six times faster than traditional development.

In 2024, AI copycats risk losing to innovative competitors as increased ethical checks and a crowded market demand unique, strategic AI applications, not imitation.

Determining your consultancy's utilisation – involves assessing billable hours as a proportion of total hours worked, with automation offering time-saving calculation benefits.

Schneider Electric honours industry standouts at the 2023 Global Alliance Excellence Awards, driving industrial digital transformation with innovative IoT solutions.

Hexaware bolsters human-machine collaboration with the launch of tensai GPT, an AI-driven web application that utilises Microsoft Azure Open AI Service to fuel enterprise-wide innovation.

Yellow.ai sets eyes on hypergrowth with the appointment of Puneet Arora as its Global President, tasking him with a mission to strategise across global markets and optimise AI-powered customer experiences.

Denodo Technologies earns the status of a Leader in Forrester's Enterprise Data Fabric wave report Q1 2024, applauded for its future-ready approach to data management.

The explosion in cloud data and complexity overwhelms traditional artificial intelligence (AI) models, impacts innovation and demands superior AI solutions, according to a global survey by Dynatrace.

New study from Juniper Research predicts a spike in global cellular IoT devices from 3.4 billion in 2024 to 6.5 billion by 2028, necessitating advanced services for efficient automation and security.

Genetec debuts innovative Security Center SaaS, a cybersecurity-focused unified service that integrates advanced physical security technology.

In a rapidly advancing tech industry, communication flexibility, active listening and client empathy are the key traits valued in enterprise IT service teams.

C-suite executives, often the weakest security link in organisations, are a significant target for cyber threats, amid a surge in cyber attacks.

Calastone welcomes Nick Parsons as its new Chief Technology Officer, a role in which he will direct global technology operations and development for the world's largest funds network.

IDeaS unveils the G3 RMS Portfolio Navigator, an innovative tool aiming to redefine large-scale revenue management, giving multi-property hospitality leaders the power to manage revenue strategies with confidence and consistency.