Automation stories - Page 76

Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.

Nexthink's study reveals traditional IT helpdesks may vanish by 2027, with 79% of IT workers foreseeing a major transformation driven by AI advancements.

Elastic enhances its security offerings by integrating Google Cloud's AI technologies, boosting capabilities for developers and analysts alike.

PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.

Commvault has launched its Cloud cyber resilience platform on AWS, introducing features aimed at strengthening data protection for customers.

Impressive has unveiled Skailed, an innovative SEO tool that automates the creation of SEO-optimised landing pages, enhancing eCommerce performance.

Dynatrace has unveiled new solutions aimed at improving user experience and data insights, helping businesses navigate complex digital landscapes effectively.

Revyz has launched the 'Revyz Assessment Manager for Atlassian Cloud', streamlining governance and security assessments for Solution Partners.

BlackLine has been named a Leader in the IDC MarketScape for 2024, praised for its real-time data integration and automated workflow solutions.

Extreme Networks appoints David Nuti as Head of Security Sales to drive growth in AI, networking, and security integration with UZTNA solutions.

Crowdbotics has launched five new features to enhance its AI development platform, addressing major issues in the software development lifecycle.

Hexaware Technologies and PointCross Life Sciences have launched a Clinical Data Automation solution to streamline data management for the BioPharma and BioTech sectors.

CloudBolt's new platform leverages AI and ML to tackle soaring cloud costs and complexity, marking a significant leap in 3rd-generation FinOps solutions.

Schneider Electric appoints Joe Craparotta and Farokh Ghadially to VP roles, targeting the booming Pacific cloud, AI, and data centre markets.

Epicor report unveils a significant morale gap in manufacturing, with 57% of managers versus 45% of workers rating their morale as high, impacting industry dynamics.

ReliaQuest launches the first autonomous AI agent, automating 98% of security alerts and reducing threat containment time to under five minutes.

Tanium has launched Tanium Patch Management for ServiceNow IT Operations, aiming to simplify and automate the patch management lifecycle for IT teams.

LearnUpon achieves certified integration as a HubSpot App Partner, becoming one of the first LMS platforms to join the prestigious program, enhancing customer training automation.

Palo Alto Networks has been hailed as a leader in Forrester's Q3 2024 report on Attack Surface Management Solutions.

Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.