ChannelLife India - Industry insider news for technology resellers

Automation stories - Page 2

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Embracing new tools in CX to revolutionise the digital customer journey
This month
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big data
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contact centre
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bi
Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.
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Riskified enhances Dispute Resolve to tackle Australian eCommerce fraud
This month
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digital transformation
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martech
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commerce systems
Riskified's Dispute Resolve platform expands its services in Australia, aiming to aid merchants facing a post-holiday surge in chargebacks. The platform can streamline and accelerate revenue recovery through AI and gateway integrations.
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CFOs' confidence in cashflow visibility remains low
This month
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ai
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cfo
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blackline
A mere 2% of CFOs fully trust their organisation's cashflow visibility – alarming figures that remain unchanged from last year.
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Dynatrace unveils AI-powered data observability for business analytics
This month
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cloud services
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devops
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digital transformation
Dynatrace is integrating AI-driven data observability capabilities into its analytics and automation platform, enhancing business analytics.
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Over 50% of businesses hit by security gaps due to under-resourced teams
This month
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ueba
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breach prevention
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cybersecurity
Exabeam and IDC's report reveals that 57% of global firms faced serious cyberattacks in the past year due to security team overload and lack of automated threat detection.
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Fivetran and dbt Cloud to streamline data management
This month
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partner programmes
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gartner magic quadrant
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gartner
Fivetran partners with dbt Cloud to streamline data management, reducing costs for clients by automating tasks and enabling data-informed decision-making.
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Data protection bill revision could revive SMBs' comms strategies
This month
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big data
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bi
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gdpr
Tweaking of the Data Protection and Digital Information Bill could spur 50% of UK's SMBs to upgrade communication strategies.
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Workhuman launches Admin Hub enhancing Programme Managers' experience
This month
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feedback
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workplace culture
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self-service
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
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Fortinet report reveals cyber threats & defence gaps in Asia Pacific
This month
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firewall
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malware
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ransomware
Ransomware and phishing top cybersecurity concerns in Singapore, says Fortinet study. Increased remote working amplifies insider threats, with insufficient resource allocation also noted as a major hurdle.
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Assured Data Protection appoints Paul Dix as new CFO
This month
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dr
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cloud services
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advanced persistent threat protection
Assured Data Protection appoints seasoned finance professional Paul Dix as its CFO, reinforcing their growth strategy amid an increased demand for cloud data protection solutions.
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Panel highlights SMB cybersecurity & sustainability issues
This month
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cloud services
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firewall
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network security
Espria spearheads its first panel discussion, Optimise IT 2024, accentuating cybersecurity and sustainability challenges facing SMBs.
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Sysdig report reveals businesses favour speed over robust cloud security
This month
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application security
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advanced persistent threat protection
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cloud security
Sysdig's 2024 Cloud-Native Security report reveals businesses overwhelingly favour rapid application development over comprehensive security practices, with only 69% of firms integrating AI into cloud environments.
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Dynatrace extends AI observability to secure generative AI apps
Last month
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cloud services
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digital transformation
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compliance
Dynatrace introduces AI Observability, a comprehensive platform providing end-to-end observability for Large Language Models and Generative AI apps, enhancing security, cost control and compliance.
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Finance leaders anticipate more scrutiny, focus on automation for 2024
Last month
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fintech
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digital transformation
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compliance
A Forrester and Basware study reveals 80% of CFOs anticipate increased regulatory scrutiny in 2024, with talent retention, cost optimisation and automation also key concerns.
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BackBox unveils Zero Trust Network Operations for advanced security
Last month
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firewall
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network security
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pam
BackBox unveils its revolutionary Zero Trust Network Operations framework, aimed at streamlining cybersecurity automation.
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CloudBolt to revolutionise cloud finance with AI-boosted FinOps
Last month
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ml
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ai
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orchestration
CloudBolt Software aims to transform cloud finance by launching advanced FinOps capabilities, utilising AI and machine learning.
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IT & security teams converge to boost cyber resilience, study finds
Last month
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data protection
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nac
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ai
A Commvault study reveals increased collaboration between IT and security teams in businesses, signalling trend towards enhanced cyber-resilience.
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AS Colour to upgrade Melbourne centre with advanced automation system
Last month
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inventory management systems
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retail
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warehouse
AS Colour plans to boost its Melbourne operation with a state-of-the-art automation system, replicating the success of its automated New Zealand centre.
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Logpoint enhances Converged SIEM for optimised threat detection
Last month
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soc
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advanced persistent threat protection
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cybersecurity
Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.
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Tech leaders debate AI expansion at Parliamentary Summit
Last month
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ai
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data quality
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sales
UK tech leaders debate challenges and potential benefits of widespread AI deployment in UK businesses at Parliament Street Artificial Intelligence Summit.
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Cognizant partners with ServiceNow to enhance AI in workplace solutions
Last month
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managed services
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digital transformation
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partner programmes
Cognizant teams up with ServiceNow to enhance its WorkNEXTÔ modern workplace services, aiming for improved AI adoption, streamlined self-services, and a shift to a 'total experience' model.
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NZ business leaders anticipate growth & government support in 2024
Last month
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martech
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cx
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ai
Datacom's survey of New Zealand business leaders sheds light on a strategic focus on growth for 2024, with promising optimism for improved government support and industry backing, despite ongoing productivity challenges.
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SmartBear acquires AI-based testing platform Reflect
Last month
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testing
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ai
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software testing
SmartBear Software, the software testing solutions provider, has acquired AI-based no-code testing platform, Reflect, set to bring faster test written via text prompts, advancing and diversifying SmartBear's AI strategy.
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Nigeria's REGIC enhances operations with Kissflow digital shift
Last month
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digital transformation
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cx
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martech
Nigeria's oldest insurance provider, REGIC, revolutionises operations by adopting the Kissflow Low-Code Platform, enhancing efficiency and customer service.