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NiCE acquires Cognigy for USD $955 million to boost AI-powered CX
Unified Communications

NiCE acquires Cognigy for USD $955 million to boost AI-powered CX

NiCE to acquire Cognigy for USD $955 million, combining AI platforms to enhance global customer experience with advanced conversational AI solutions.

By Sean Mitchell • 3 min read • Tue, 29th Jul 2025
AI becomes essential to the future of security operations centre
Security Operations Centres

AI becomes essential to the future of security operations centre

A survey by Abnormal AI shows cybersecurity experts in the UK and US view AI as vital for future security operations centres, boosting efficiency and job satisfaction.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
AI data centre market to reach USD $933.76 billion by 2030
Hybrid Cloud

AI data centre market to reach USD $933.76 billion by 2030

The global AI data centre market is set to surge from USD $236.44 billion in 2025 to USD $933.76 billion by 2030, driven by rising AI workload demand.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
Salesforce unveils Agentforce to speed up quoting for sellers
Marketing Technologies

Salesforce unveils Agentforce to speed up quoting for sellers

Salesforce launches Agentforce within Revenue Cloud, cutting sales quoting time by 75% and simplifying complex configurations for faster deal closures.

By Catherine Knowles • 4 min read • Fri, 25th Jul 2025
Coralogix donates 19,000 lines of code to OpenTelemetry project
Open source

Coralogix donates 19,000 lines of code to OpenTelemetry project

Coralogix donates over 19,000 lines of code to OpenTelemetry, enabling automatic distributed tracing without manual instrumentation for software systems.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
DXC launches AI-powered platform to transform life insurance
Unified Communications

DXC launches AI-powered platform to transform life insurance

DXC Technology unveils AI-driven platform, DXC Assure Illustrations, to speed up and personalise life insurance policy projections globally.

By Sean Mitchell • 3 min read • Thu, 24th Jul 2025

Stories from Other Regions

Automation stories

RSM selects Dayshape AI to enhance global resource management
Digital Transformation

RSM selects Dayshape AI to enhance global resource management

RSM US adopts Dayshape's AI platform to streamline resource management, integrating real-time data across nearly 100 offices for smarter, global operations.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025
Sertis unveils Insight Hub to boost AI-powered retail analytics
Data Analytics

Sertis unveils Insight Hub to boost AI-powered retail analytics

Sertis launched its Insight Hub, an AI-driven retail analytics platform on AWS, to transform data into real-time insights and boost revenue for retailers.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025
Endava opens Perth office to boost AI support for WA industries
Digital Transformation

Endava opens Perth office to boost AI support for WA industries

Endava has opened a new Perth office to support Western Australia's energy, mining, and infrastructure sectors with AI and digital transformation services.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025
Australian report warns of emerging risks in multi-agent AI
Risk & Compliance

Australian report warns of emerging risks in multi-agent AI

An Australian report warns the rise of multi-agent AI systems brings new risks, urging firms to adopt fresh risk management strategies beyond single-agent methods.

By Melania Watson • 4 min read • Tue, 29th Jul 2025
Avocado Consulting appoints Steven Zacharidis to drive IT change
Digital Transformation

Avocado Consulting appoints Steven Zacharidis to drive IT change

Avocado Consulting has appointed Steven Zacharidis to lead complex IT transformation projects, boosting its capability in enterprise and government sectors.

By Melvin Hipolito • 4 min read • Tue, 29th Jul 2025
FortHill Fund launches NZD $50m industrial property raise
Supply Chain

FortHill Fund launches NZD $50m industrial property raise

FortHill Fund launches a NZD $50 million raise to expand its industrial property portfolio across Auckland, Christchurch, and Otago amid rising demand.

By Jed Nykolle Harme • 3 min read • Tue, 29th Jul 2025
Exclusive: Katalyze AI's document digitizing software accelerating pharma processing
Digital Transformation

Exclusive: Katalyze AI's document digitizing software accelerating pharma processing

Katalyze AI's document digitizing software is speeding up pharmaceutical processing, boosting efficiency in the pharma industry.

By Jake MacAndrew • 3 min read • Tue, 29th Jul 2025
UK consumers cautious as AI assistants rise in global acceptance
Data Privacy

UK consumers cautious as AI assistants rise in global acceptance

Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
Calastone to be acquired by SS&C in £766 million deal
Digital Transformation

Calastone to be acquired by SS&C in £766 million deal

SS&C will acquire Calastone for £766 million, expanding its global fund technology network and boosting services in wealth and asset management.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
UK marketers outpace policy as AI investment & ROI surge
Marketing Technologies

UK marketers outpace policy as AI investment & ROI surge

UK marketers lead in AI investment and ROI, but only 36% have formal policies despite London overtaking New York as a top AI hub.

By Jed Nykolle Harme • 3 min read • Fri, 25th Jul 2025
UK consumers lose trust as retailers invest more in AI
Data Protection

UK consumers lose trust as retailers invest more in AI

Despite rising AI investments by UK retailers, 57% of consumers distrust brands' use of AI and 76% doubt data privacy protections, reveals new research.

By Sean Mitchell • 3 min read • Thu, 24th Jul 2025