Air India stories
Salesforce unveils AI-driven Data Cloud innovations to boost CX
Wed, 18th Sep 2024
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firewalls
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siem
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encryption
Salesforce introduces major Data Cloud innovations enhancing AI-driven customer experiences, unifying data, and launching Datablazers Community for real-time insights.
Air India launches AI assistant AI.g on WhatsApp for customer support
Thu, 11th Jan 2024
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whatsapp
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connectivity
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customer support
Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.
Air India extends partnership with Amadeus for domestic content
Tue, 31st Oct 2023
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partner programmes
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amadeus
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traveltech
Building on an existing agreement, Air India has extended its partnership with Amadeus to include local domestic content for travel sellers at points of sale.