AI Adoption stories
Businesses can now retain customer context across voice, messaging and AI hand-offs as Twilio broadens its engagement platform.
Enterprise customers using PolyAI’s Agent Studio should see easier onboarding and tighter governance as Kong Konnect underpins its API scale-up.
The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.
Creative teams may spend less time shuttling files between apps as Flora adds 21 on-canvas editing tools and switches to dollar-based billing.
Many firms still lack AI training, even as 85% of accountants say they are excited about it, prompting a new peer forum from Karbon.
The hires are intended to help EvoluteIQ convert its USD $53 million investment into faster international growth and stronger customer demand.
Law firms can now automate more routine work as the platform adds off-the-shelf tools and customisation for specialist legal workflows.
Enterprises in regulated sectors can now query sensitive data in place, as Cloudera says the new ServiceNow link cuts duplication and compliance risk.
Large companies could cut weeks of analysis to minutes as Aera links conversational AI to governed, auditable business actions.
Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.
Demand for AI tools is driving a broader regional push, with the company opening a larger Sydney base and training 100,000 learners.
A shortage of AI implementation talent is pushing mid-sized companies to seek help embedding Claude into operations, as Anthropic and backers launch a new venture.
A shortage of skilled partners is slowing wider adoption of Palantir Foundry and AIP, creating an opening for Vanyar in the commercial market.
More than half of public sector IT staff say artificial intelligence has added work, as fragmented systems and policy gaps complicate adoption.
A lack of visibility is leaving many European organisations unable to tell whether AI-powered attacks have already breached their systems.
European developers can now access a single-model image API that Luma says should cut latency and improve consistency across visual workflows.
Concern is growing over who controls AI decisions, even as 74% of UK consumers have used the technology in the past six months.
Most Australians would adopt AI sooner if tougher safeguards were in place, yet only 1% say they completely trust the technology.
Despite widespread trust and security fears, 15% of Singapore consumers have used autonomous AI in the past six months, EY found.
It aims to curb staff data leaks into public AI tools by giving Australian employers visibility and controls over what workers share.
