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About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon

Realistic illustration two hands holding human face masks shadowy figures manipulating deception ai deepfakes business consumer fraud

AI-powered deepfakes drive surge in global business & consumer fraud

Today
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data analytics
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risk & compliance
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ai
AI-driven deepfakes are fuelling a global surge in fraud, with 77% of anti-fraud experts reporting increased incidents and 83% expecting further rises soon.
Anxious passengers luggage waiting australian airport terminal blank boards

Digital reliability key as travel disruptions fuel passenger anxiety

Today
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customer service
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airlines
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automation
Rising digital disruptions in Australia’s travel sector have increased passenger anxiety, with 77% fearing delays or being stranded during peak season.
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TEG & Google Cloud launch AI assistant to personalise live events

Today
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personalisation
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ai
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predictive analytics
Ticketek Entertainment Group and Google Cloud have launched Stella, an AI assistant enhancing live event discovery and personalising fan experiences.
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Australian tech wages rise as job growth & hours diverge

Today
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inflation
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ict sector
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employment hero
Australia's tech sector sees 4.4% job growth and rising wages, yet cities like Brisbane and Perth face hiring declines amid reduced working hours.
Australian tech founder meditating on devices surrounded by nature

Sublime Studio aims to build mental fitness for tech founders

Today
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leadership
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business strategy
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mental health
Sublime Studio launches in Australia to boost mental fitness for tech founders, addressing burnout with coaching and a proactive membership model.
Office employees working with ai tools on computers showing charts

AI now integral to workplace routines & software decisions

Today
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erp
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llms
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ai
A TrustRadius study reveals 95% of professionals use AI weekly, with 69% using it daily, reshaping workplace routines and software choices.
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Software piracy & overuse blamed for rising revenue losses

Today
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intellectual property
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software piracy
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unlicensed software
Nearly one in three software firms cite piracy as a major cause of revenue loss, with unlicensed use rising in China, Russia, India, and Germany, new data reveals.
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Australia urged to boost funding & diversity in quantum computing

Today
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data protection
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encryption
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quantum computing
Australia must boost funding and diversify research in quantum computing to harness its benefits and tackle emerging cybersecurity risks, experts warn.
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Confusion & shame drive UK SME founders to abandon loans

Last week
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fintech
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smb
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financial literacy
Nearly 60% of UK SME founders abandon loan applications due to confusion and shame, worsening the GBP £65 billion funding gap and stalling business growth.
Illustration contrasting not for profit offices modern vs outdated tech australia nz digital gap

AI use in not-for-profits surges but digital gaps remain stark

Last week
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digital transformation
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ai
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cybersecurity
AI adoption in Australia’s not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.
Realistic illustration merchant asian market scanning smartphone contactless payment qr code

Visa expands Scan to Pay QR service for Asia Pacific merchants

Last week
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crypto
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fintech
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payment technologies
Visa has launched its Scan to Pay QR service across Asia Pacific, enabling millions of merchants to accept Visa payments via popular digital wallets and apps.
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Teleport enhances EKS identity security with deeper audit insight

Last week
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virtualisation
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hyperscale
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cloud security
Teleport has upgraded its Identity Security product to offer deeper audit insights for Amazon EKS, enhancing visibility of access risks in Kubernetes environments.
Classic british bank building tangled computer cables old hardware cloud ai barriers

Outdated IT & regulation slow UK banks’ drive for AI adoption

Last week
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fintech
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data privacy
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ai
UK banks face slow AI adoption due to outdated IT, data challenges, and regulatory uncertainty despite optimism about AI's future impact on finance.
Australian office business people discussing branding charts limited investment

Australian firms value branding but fail to invest with discipline

Last week
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cx
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martech
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hcm
Despite 81% of Australian business leaders valuing branding as vital, only 16% plan to boost investment, revealing a gap between belief and action.
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Digital skills gap stalls AI progress for UK industrial firms

Last week
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document management
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digital transformation
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ecm
Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.
Australian office workers hesitant technology challenge digital cloud gears

Australian payroll faces pressing AI skills gap as sector lags in adoption

Last week
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data privacy
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ai
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skills gap
A new report reveals 70% of Australian payroll professionals lack AI skills, with nearly half yet to adopt AI despite its compliance benefits.
Digital illustration broken padlock over australia map cyber threats

Average ransomware payments in Australia halve to AUD $711,000

Last week
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malware
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ransomware
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advanced persistent threat protection
Average ransomware payments in Australia have halved to AUD $711,000 as businesses become more prepared and less willing to pay ransoms after attacks.
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Job & financial scams surge as cost pressures hit Australia & NZ

Last week
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phishing
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email security
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cybersecurity
Job and financial scams are rising in Australia and New Zealand as cost-of-living pressures drive more consumers into risky online offers, warns Trend Micro.
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Most organisations neglect key security in rapid AI adoption

Last week
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data protection
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devops
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hybrid cloud
Despite 89% piloting AI, 78% neglect core data security, leading to breaches largely from known vulnerabilities, warns new Tenable research.
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UK retailers urged to act as festive sales set for growth

Last week
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supply chain
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e-commerce
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online shopping
UK retailers are urged to proactively plan for festive sales growth amid supply chain challenges, as forecasts predict stronger performance in the Golden Quarter.