About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
UK consumers value store loyalty over brands, research shows
Last week
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customer service
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branding
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online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.
Experts warn of surge in Google, Apple, Microsoft breaches
Last week
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cloud security
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phishing
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physical security
Experts warn of a rise in Chrome extension attacks and a breach exposing 184 million stolen log-ins, highlighting urgent cybersecurity risks worldwide.
UK demand surges for AI prompt engineers as salaries climb
Last week
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genai
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llms
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ai
Demand for AI prompt engineers in the UK soars by over 180%, with salaries reaching up to GBP £87,500 amid growing adoption of generative AI technologies.
Movavi study finds global users embrace AI & creative filters
Last week
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e-learning
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digital entertainment
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ai
Movavi’s study of 70 million users reveals a global embrace of AI and creative filters in video editing, with extensive experimentation beyond basic cuts.
Stacklet unveils AI-led cloud tools to speed up cost savings
Last week
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finops
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agentic ai
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software engineering
Stacklet launches AI-powered tools with Jun0 and Cloud Action Center to speed up cloud cost savings and reduce resource wastage for FinOps teams.
Half of UK online shoppers shun retailers with slow refunds
Last week
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ecommerce
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customer service
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sales
Over half of UK online shoppers would avoid retailers slow to refund returns, expecting refunds within 2-3 days, survey finds.
Most IT leaders struggle to prove ROI from cloud spending
Last week
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virtualisation
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private cloud
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hybrid cloud
Most IT leaders struggle to prove cloud ROI despite claiming FinOps maturity, with 78% admitting difficulties in consistently showcasing value from cloud spend.
Most high-traffic email domains still vulnerable to phishing
Last week
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phishing
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email security
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cybersecurity
New research reveals 92% of the world's top email domains remain vulnerable to phishing due to inadequate DMARC enforcement, exposing businesses globally.
Calls for review as TISA urges FCA to simplify disclosures
Last week
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financial literacy
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fca
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financial services
TISA urges the FCA to simplify consumer disclosures for investments, calling current rules confusing and advocating clearer, unified information.
Bundaberg leads Australia in booming small business growth
Last week
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smb
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godaddy
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entrepreneurship
Bundaberg leads Australia in small business growth with a 178% rise in startups last year, outpacing Sydney and other major cities.
Amazon Prime tops list as most-cancelled subscription app
Last week
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cx
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martech
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digital entertainment
Amazon Prime tops the list of most-cancelled subscription apps, with 578,000 monthly cancellation searches, surpassing Disney+ by nearly 45%.
Nottingham City Council launches AI academy to boost staff skills
Last week
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ai
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productivity
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public sector
Nottingham City Council, backed by Capital One and Enterprise, launches AI Training Academy to upskill 40 staff in artificial intelligence over 13 months.
Asia Pacific faces AI data centre gap despite booming demand
Last week
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hyperscale
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dc
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ai
Asia Pacific faces a 15-25GW shortfall in AI-ready data centres by 2028 despite doubling capacity, due to power limits and evolving AI demands, CBRE warns.
dbt Labs unveils AI tools to boost data autonomy & governance
Last week
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data analytics
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martech
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cdp
dbt Labs launches AI-powered tools like dbt Canvas and Insights, boosting data analyst autonomy while ensuring strong governance across organisations.
GSK & adesso expand DREAM digital reminders to 23 countries
Last week
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gsk
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healthcare
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adesso
GSK and adesso have expanded their DREAM digital reminder service for medication and vaccination adherence to 23 countries, enhancing global patient support.
UK SMEs boost cyber security spend but wary over AI adoption
Last week
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breach prevention
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data privacy
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ai
A Bionic survey reveals 53% of UK SMEs boosted cyber security spend in 2024, yet many remain cautious about adopting AI in 2025 amid accuracy and knowledge concerns.
Salesforce to acquire Informatica for equity value of USD $8 billion
Last week
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mdm
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martech
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cdp
Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.
Infinigate & Torq partner to roll out AI security solution
Last week
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advanced persistent threat protection
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soc
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cybersecurity
Infinigate partners with Torq to distribute HyperSOC, an AI-driven solution enhancing security operations centres across Europe with advanced automation.
Check Point launches AI-powered cybersecurity platform in Singapore
Last week
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firewalls
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network security
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cloud security
Check Point unveils AI-powered cybersecurity platform in Singapore, combining local data residency with proactive threat intelligence for enhanced protection.
Emotional spending boosts local luxury as Brits shun big brands
Last week
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instagram
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millennials
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gen z
Shoppers increasingly favour local luxury, with £41 billion spent annually on emotion-driven impulse buys, signalling a shift from big brands to local products.