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About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon
HackerOne warns of widening AI security & testing gap
Today
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digital transformation
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cloud security
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application security
HackerOne warns AI rollouts are outpacing security, with 89% of organisations lacking full testing and incidents driving up costs.
Iran-linked wiper cyber attack cripples Stryker plants
Today
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dr
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supply chain
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cybersecurity
Iran-linked wiper cyber attack cripples Stryker plants, disrupting implant production and locking thousands of staff out of global networks.
ConnectWise unit maps IT pay trends, automation push
Today
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
BrightEdge unveils AI tools to track search visibility
Today
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data analytics
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cx
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martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
AI drives rapid database change, outpacing governance
Today
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devops
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application security
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devsecops
AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.
Cloud identity compromise now drives most cyber attacks
Today
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malware
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uc
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firewalls
Cloud identity compromise now drives over 80% of cyber incidents, as attackers increasingly abuse trusted accounts and workplace tools.
AI productivity gains erased by document verification
Yesterday
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Databricks unveils Genie Code and buys Quotient AI
Yesterday
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devops
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data analytics
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digital transformation
Databricks launches Genie Code autonomous data agent and snaps up Quotient AI to boost real-world evaluation of AI agents in production.
Wordly unveils live subtitles app for hybrid events
Yesterday
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saas
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uc
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hybrid & remote work
Wordly launches a Subtitles Application to overlay live captions and translations on hybrid event screens, streams and enterprise broadcasts.
Zapier data shows AI is now infrastructure for leads
Yesterday
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
AI speeds up workdays but doesn't lighten workloads
Yesterday
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uc
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digital transformation
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erp
AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.
Zendesk to buy Forethought in agentic AI expansion drive
Yesterday
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
GTIA launches PeerTrust Circles for security-led IT peers
Yesterday
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risk & compliance
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cybersecurity
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it services
GTIA has launched PeerTrust Circles, a security-led peer network helping IT service leaders benchmark trust, resilience and maturity.
Open source dependencies leave apps dangerously exposed
Yesterday
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uc
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digital transformation
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application security
Secure.com warns most apps hide critical flaws in open source components, as unpatched dependencies and licence risks leave firms exposed.
Sentinel Global rebuilds AI-led venture team, eyes 2026
Yesterday
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spacetech
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drones
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crypto
Sentinel Global rebuilds its AI-driven venture team around GIC veteran Jeremy Kranz and expands Sentinel Labs, targeting a 2026 fundraise.
DevRev expands Computer AI agent platform in India
Yesterday
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crm
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data analytics
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digital transformation
DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.
Salesforce guest flaws fuel large-scale data harvesting
Yesterday
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saas
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crm
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firewalls
Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.
Saviynt appoints Exclusive Networks to boost APJ reach
2 days ago
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saas
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hybrid cloud
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digital transformation
Saviynt taps Exclusive Networks to distribute its identity security tools across APJ, targeting surging AI-driven machine identities.
AI plans threaten junior hiring as staff left unready
2 days ago
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data analytics
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digital transformation
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cx
Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.
Structural stress rises for sysadmins in hybrid IT era
Last week
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devops
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digital transformation
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it automation
Hybrid IT sprawl is driving “structural stress” for sysadmins as security risks rise, responsibilities grow and control over tools shrinks.