Social Media Management stories
Emplifi recognised as significant vendor in Forrester's Social Suite Landscape
Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.
Hootsuite's harmony-themed campaign disrupts B2B marketing norms
Hootsuite challenges B2B marketing norms with a disruptive, harmony-themed creative campaign to transform product launches.
Khoros appoints Travis Mason as VP & Country Manager for ANZ
Khoros appoints Travis Mason as VP and Country Manager for Australia and NZ, signaling the company's commitment to regional expansion and digital-first CX.
Higher social media spend by Australian SMEs in 2023: GetApp
GetApp has found 53% of SMEs in Australia plan to grow their social media budget in 2023, including paid advertising, content creation, and software purchase.
APAC consumers say firms' social media reputation matters
If a crisis unfolded, 38% would stop using an organisation’s products if they were caught up in a crisis that spilled online.
Firms that use social as a 'megaphone' miss out on transformation - Hootsuite
Organisations often limit social to the marketing department, but instead it should be connected into the ‘lifeblood and workflow’.
Hootsuite leads the social engagement charge - Forrester report
Hootsuite recognized as a leader in Forrester's Sales Social Engagement Tools report, praised for its seller-focus and scale.
Jobs 'aplenty' for freelance writers, devs & eCommerce specialists?
Growth in freelance writing, API dev, and blockchain roles outpaces journalism in 2018.
Hootsuite's five social trends marketers should take note of
These trends should keep marketers, customer experience leaders, social media professionals and executives awake at night.
Hootsuite's new social media integrations for LinkedIn
Hootsuite enhances LinkedIn strategy, enabling direct video scheduling and @mentions for better engagement.
Four ways social media management software is transforming CX
Gartner’s 2017 Customer Experience in Marketing Survey indicated that 67% of companies feel they compete mostly or completely on the basis of CX.
NBN Co names Paul Tyler as its new chief customer officer
NBN Co appoints ex-Telstra exec Paul Tyler as new chief customer officer, succeeding retiree John Simon.
Forrester names Hootsuite leader in social media management solutions
Hootsuite received the highest possible scores in the measurement and data functionality, planned enhancements, and pricing transparency criteria.
Twitter welcomes TweetDeck to the nest
Twitter secures its future by acquiring TweetDeck, enhancing its offer to power-users and brands in a bid to monetise tweets effectively.
Overcoming your social media fears
Facing the fears: How businesses can conquer social media anxieties and excel in digital engagement.
A wise media tool
Discover how HootSuite, the ultimate media tool, revolutionises social media management for businesses, offering seamless collaboration and analytics.
How are you doing? Ask the customer
You need a strong understanding of your site’s metrics and monitoring platform, and the confidence to help you cope with the inevitable knockers.
THE TOP 5 HIDDEN DANGERS FOR SOCIAL NETWORKING
Whether you or your business is into social networking or not, you cannot afford to ignore new media channels.
Tips for Facebook success
Boost your business on Facebook with these expert tips on creating a dynamic page and targeted ads to connect with millions.
PROTECT YOUR IDENTITY
Do you really want your boss (or a potential employer) to see the photos from Friday night’s party?.