Small Business Stories - ChannelLife India

Indian Stories

Small Business (SMB) stories

Axis Bank launches AI tools for business account compliance

Axis Bank rolls out AI-powered ReKYC and business profile updates for current accounts, aiming to cut paperwork and speed compliance checks.

By Karen Joy Bacudo • 4 min read • 2 days ago

Global Stories

Small Business (SMB) stories

Unified Communications

RingCentral expands AI receptionist to SMS & WhatsApp

RingCentral broadens AI Receptionist to SMS, WhatsApp and call queues as it targets smaller businesses with multilingual customer service automation.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Software-as-a-Service

Tech Mahindra deepens UKG partnership in North America

Tech Mahindra deepens UKG tie-up to deploy workforce software for its own staff and expand services for North American clients.

By Mark Tarre • 4 min read • 2 days ago

Human Capital Management

Irish SMEs unprepared for EU pay transparency rules

Irish SMEs face a compliance scramble as HRLocker finds most employers lack the records and systems needed for EU pay transparency rules.

By Mark Tarre • 4 min read • 2 days ago

Data Analytics

ICBA names six firms to ThinkTECH accelerator cohort

ICBA picks six firms for ThinkTECH accelerator as community banks seek AI, fraud controls and better payments tools.

By Karen Joy Bacudo • 3 min read • 3 days ago

Stories from Other Regions

Small Business (SMB) stories

Software-as-a-Service

ZyG raises USD $60 million to scale AI commerce tools

Accel backs Tel Aviv-based ZyG with USD $60 million for its AI-powered operating system to help direct-to-consumer brands scale.

By Sean Mitchell • 5 min read • Yesterday

Human Capital Management

Human Interest flags unexpected retirement plan fees

US small businesses face surprise retirement plan fees as Human Interest study says costs hit workers and employers alike.

By Karen Joy Bacudo • 4 min read • Yesterday

Data Protection

OpenAI expands ChatGPT ads with self-serve manager

OpenAI widens ChatGPT ads access with a beta self-serve Ads Manager in the US, CPC bidding and new measurement tools for advertisers.

By Mark Tarre • 3 min read • Yesterday

Data Analytics

Alkami report shows digital banking gaps at US banks

Alkami and Cornerstone Advisors find US banks are winning on digital adoption but still losing customers to clunky onboarding and weak business tools.

By Karen Joy Bacudo • 4 min read • Yesterday

DevOps

Foxway Circular UK wins King's Award for SMART software

Foxway Circular UK's SMART software wins King's Award as more than 800 refurbishers in 50 countries use it to simplify Windows licensing.

By Sean Mitchell • 4 min read • 2 days ago

Digital Transformation

Reliance Bank picks Temenos SaaS for digital overhaul

Reliance Bank taps Temenos SaaS to replace ageing core and payments platforms, aiming to speed launches, cut costs and boost deposit growth.

By Karen Joy Bacudo • 4 min read • 2 days ago

Physical Security

UK SMEs fear cyber attacks most, Hiscox survey finds

UK SMEs cite cyber attacks as their biggest worry, while most say they do not fully understand insurance cover for the risks they face.

By Joseph Gabriel Lagonsin • 5 min read • 2 days ago

Crypto

Indonesia, China launch cross-border QR payments link

Indonesia and China link QR payments, letting users scan domestic e-wallets across both markets and extending reach to tens of millions of merchants.

By Karen Joy Bacudo • 4 min read • 2 days ago

Malware

Optus launches free cyber readiness programme for SMEs

Optus launches free cyber readiness programme as research finds one in three Australian SMEs have faced attacks and most lack a plan.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Customer Experience

Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet

VentraIP's May promotion offers .au customers entry to an Audi RS3 or AUD $100,000 cash, alongside hefty discounts on hosting and email services.

By Thomas Thatcher • 2 min read • 3 days ago

Marketing Technologies

Koddi adds TV advertising through Comcast's Universal Ads

Koddi partners with Comcast's Universal Ads to give retailers and brands self-service access to premium TV inventory, targeting and closed-loop measurement.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Multi-factor authentication

Exclusive: Zoho's Chief Cyber Evangelist on why MFA alone is not enough

Canadian businesses risk a cyber false comfort zone as Zoho research shows AI optimism far outpaces readiness, especially among smaller firms.

By Jake MacAndrew • 4 min read • 3 days ago

Human Capital Management

Baxter Freight wins B Corp certification in Nottingham

Baxter Freight wins B Corp status, as the Nottingham logistics firm puts supply-chain emissions, staff welfare and community work under the spotlight.

By Mark Tarre • 3 min read • 3 days ago