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Global enterprises struggling with AI talent shortage
Data Protection

Global enterprises struggling with AI talent shortage

More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.

By Sean Mitchell • 3 min read • Thu, 1st Aug 2024
AI to transform customer service, predicts Zendesk report
Customer Experience

AI to transform customer service, predicts Zendesk report

AI is set to overhaul customer service, according to Zendesk's latest report, which foresees radical industry changes driven by advanced AI within three years.

By Shannon Williams • 4 min read • Mon, 29th Jul 2024
Data recovery gaps found in financial systems & business tools
Data Protection

Data recovery gaps found in financial systems & business tools

New research by Foundry and Keepit reveals that 30% of firms lack data recovery plans for financial systems, exposing critical vulnerabilities in enterprise IT.

By Shannon Williams • 4 min read • Mon, 29th Jul 2024
CFOs & CIOs in ANZ align to optimise tech investments
Customer Experience

CFOs & CIOs in ANZ align to optimise tech investments

A new report reveals CFOs and CIOs in ANZ are tightening collaborations to ensure technology investments deliver tangible business results.

By Melania Watson • 3 min read • Thu, 25th Jul 2024
Qualys launches report to tackle tech debt & cyber risks
Advanced Persistent Threat Protection

Qualys launches report to tackle tech debt & cyber risks

Qualys has launched a no-cost Tech Debt Report to help organisations identify and mitigate cyber risks from outdated technology.

By Melania Watson • 3 min read • Wed, 10th Jul 2024
Smith, Gambrell & Russell to adopt iManage Cloud for innovation
Unified Communications

Smith, Gambrell & Russell to adopt iManage Cloud for innovation

Smith, Gambrell and Russell has chosen iManage Cloud as its new knowledge work platform, enhancing security and integration with Microsoft products for its 350 lawyers.

By Kaleah Salmon • 3 min read • Tue, 9th Jul 2024
CFOs strengthen role in IT budget decisions amidst rising costs
Data Analytics

CFOs strengthen role in IT budget decisions amidst rising costs

CFOs now play a key role in tech decisions as IT costs surge, with 72% setting budget levels and 41% making crucial tech choices.

By Shannon Williams • 3 min read • Tue, 25th Jun 2024
Action1 launches inaugural software vulnerability report for 2024
Virtualisation

Action1 launches inaugural software vulnerability report for 2024

Action1's 2024 Software Vulnerability Ratings Report provides CISOs and CIOs with key insights amid NVD delays, highlighting rising exploit rates and the critical need for timely data sharing.

By Shannon Williams • 4 min read • Thu, 20th Jun 2024
Report highlights surge in cyberattacks on operational technology
Firewalls

Report highlights surge in cyberattacks on operational technology

A Fortinet report reveals a surge in cyberattacks on OT systems, with 73% of organisations hit, up from 49%. This rise emphasises the urgent need for enhanced cybersecurity measures.

By Sean Mitchell • 3 min read • Wed, 19th Jun 2024

Stories from Other Regions

Chief Information Officer (CIO) stories

HiBob appoints Michal Lewy Harush as new Chief Information Officer
Unified Communications

HiBob appoints Michal Lewy Harush as new Chief Information Officer

HiBob names Michal Lewy Harush as new CIO to oversee IT and data strategy, aiming to boost digital transformation, AI initiatives, and cybersecurity.

By Imee Dequito • 2 min read • Tue, 30th Jul 2024
University of Sydney adopts mobile credentials for campus access
iOS

University of Sydney adopts mobile credentials for campus access

The University of Sydney teams up with Gallagher Security and Transact Campus to launch a mobile credential system.

By Shannon Williams • 3 min read • Thu, 25th Jul 2024
Australia ranks fourth globally in GenAI maturity & usage
Unified Communications

Australia ranks fourth globally in GenAI maturity & usage

Australia ranks fourth globally in GenAI adoption, trailing only China, the UK, and the US, with 63% of local organisations embracing the technology.

By Melania Watson • 4 min read • Thu, 25th Jul 2024
Optus technology enhances rural healthcare with 50% fewer complaints
Network Infrastructure

Optus technology enhances rural healthcare with 50% fewer complaints

Complaints about poor coverage in rural Australia have halved since Catholic Healthcare switched to the Optus network, highlighting technology's role in health and aged care.

By Kaleah Salmon • 3 min read • Thu, 25th Jul 2024
Atturra delivers first SIS module to Brisbane Grammar School
EduTech

Atturra delivers first SIS module to Brisbane Grammar School

Atturra delivers first module of Student Information System for Brisbane Grammar School, leveraging Microsoft Dynamics 365 to streamline processes and enhance learning.

By Imee Dequito • 3 min read • Wed, 17th Jul 2024
New Relic launches AI-driven digital experience monitoring tool
Network Infrastructure

New Relic launches AI-driven digital experience monitoring tool

New Relic has unveiled the first fully-integrated, AI-driven Digital Experience Monitoring solution in Sydney, promising to prevent digital disruptions.

By Melania Watson • 3 min read • Thu, 11th Jul 2024
Australia's AI adoption poised for growth amid trust issues
Data Analytics

Australia's AI adoption poised for growth amid trust issues

As AI Appreciation Day approaches on July 16, experts stress trust and ethical use in Australia's AI boom, projected to hit USD $6.4 billion by 2026.

By Shannon Williams • 3 min read • Thu, 11th Jul 2024
Logicalis report highlights CIOs' commitment to sustainability
Power / Energy

Logicalis report highlights CIOs' commitment to sustainability

Logicalis' tenth annual CIO Report reveals 92% of global CIOs are investing in sustainability this year, driven by regulations, employee expectations, and market demands.

By Imee Dequito • 3 min read • Thu, 4th Jul 2024
Report highlights AI & cybersecurity as top NZ priorities in 2024
Digital Transformation

Report highlights AI & cybersecurity as top NZ priorities in 2024

New Zealand's tech landscape faces a pivotal year ahead, with AI and cybersecurity taking priority in 2024, as detailed by TUANZ in their latest report.

By Shannon Williams • 3 min read • Wed, 19th Jun 2024