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Business Transformation stories

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report
Digital Transformation

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.

By Pascal Coubard • 4 min read • Last month
Mail Metrics appoints Chief Revenue Officer Karl Kohler
Software-as-a-Service

Mail Metrics appoints Chief Revenue Officer Karl Kohler

Mail Metrics taps Avanade Ireland's Karl Kohler as Chief Revenue Officer to drive UK, Ireland and European expansion toward USD $1 billion.

By Sofiah Nichole Salivio • 3 min read • Last month
Ascendion named HFS market leader in agentic services
DevOps

Ascendion named HFS market leader in agentic services

Ascendion wins HFS market leader nod as agentic AI wins gains in legacy modernisation, testing and enterprise delivery.

By Sofiah Nichole Salivio • 3 min read • Last month
ADAPTOVATE appoints Jim Cundiff to boost North America
Digital Transformation

ADAPTOVATE appoints Jim Cundiff to boost North America

ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.

By Mark Tarre • 3 min read • Last month
UK SAP users warn of data gaps slowing AI adoption
Data Protection

UK SAP users warn of data gaps slowing AI adoption

UK businesses back AI and SAP transformation, but only 4% are very confident in data quality and 94% say silos hinder real-time decisions.

By Sofiah Nichole Salivio • 3 min read • Last month
Only 14% of firms have clear AI strategy, study finds
Digital Transformation

Only 14% of firms have clear AI strategy, study finds

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

By Shannon Williams • 4 min read • Last month
KPMG says executives see managed services as key to AI
Digital Transformation

KPMG says executives see managed services as key to AI

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

By Shannon Williams • 4 min read • Last month
Why the Chatbot is not your AI strategy
Data Analytics

Why the Chatbot is not your AI strategy

Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.

By Adrian Randall • 6 min read • Last month
Rackspace appoints two senior leaders for private cloud
Storage

Rackspace appoints two senior leaders for private cloud

Rackspace names two senior leaders to drive private cloud operations and international growth as it targets enterprise AI demand.

By Sofiah Nichole Salivio • 4 min read • Last month
Tanium appoints Carol MacKinlay as Chief People Officer
Human Capital Management

Tanium appoints Carol MacKinlay as Chief People Officer

Tanium strengthens its leadership team with veteran HR executive Carol MacKinlay as it scales globally and doubles down on workforce culture.

By Sofiah Nichole Salivio • 3 min read • Last month
Forrester finds AI training gap stalls workplace gains
Digital Transformation

Forrester finds AI training gap stalls workplace gains

Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.

By Sean Mitchell • 4 min read • Last month
Outsized launches portal to speed consultant hiring
DevOps

Outsized launches portal to speed consultant hiring

Outsized rolls out enhanced Client Portal to streamline independent consultant hiring and project oversight for financial services and consulting clients.

By Sean Mitchell • 3 min read • Last month
Private equity-backed firms trail venture rivals on AI
Manufacturing

Private equity-backed firms trail venture rivals on AI

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Business Transformation stories

TCS renews technology partnership with Marks & Spencer
Data Analytics

TCS renews technology partnership with Marks & Spencer

TCS extends long-running Marks & Spencer deal as retailer seeks to modernise core systems and widen its use of artificial intelligence.

By Catherine Knowles • 3 min read • Last month
Hapax launches AI platform to automate workplace tasks
Customer Relationship Management

Hapax launches AI platform to automate workplace tasks

Hapax expands beyond banks with AI platform that spots workplace bottlenecks and deploys task-specific workers, claiming 350 automations in beta.

By Sean Mitchell • 4 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

ServiceNow research finds customers want faster, more empathetic support, but fragmented systems and mismatched AI priorities are frustrating service teams.

By Sofiah Nichole Salivio • 4 min read • Last month
Argon & Co promotes four as AI-led transformation shifts
Manufacturing

Argon & Co promotes four as AI-led transformation shifts

Argon & Co promotes four partners as it doubles down on AI, data and operational change across manufacturing, procurement and capital investment.

By Sean Mitchell • 4 min read • Last month