Australia (Australian) stories - Page 24

Zendesk's Future of AI-powered CX report forecasts AI-driven transformations in the CX industry, with 92% of Australian CX leaders predicting traditional practices will become obsolete by 2027.

Melbourne-based Restive promotes Florencia Mostaccio to Head of Research and Experience Design, enhancing their client engagement model and innovative skillset.

Huntress and CyberCert launch SMB1001 certification in Australia, aiding small and medium businesses with affordable, tiered cybersecurity solutions.

Wiise celebrated its second annual Partner Awards, recognising standout achievements among its partners in Australia and New Zealand across eight categories.

Wildstone, Europe's outdoor media giant, expands into Australia, appointing Mitch Cook as Commercial Director and Amber Burbidge as Commercial Executive.

Queensland ramps up cybersecurity to safeguard the 2032 Olympics against evolving threats, prioritising identity security and global standards compliance.

Australia's telecommunications industry sees further improvement as complaints drop to 2.7 per 10,000 services in the April-June 2024 quarter, down from 3.1.

Leaders are pushing the Australian government to support the energy transition, as many firms still face hurdles in decarbonising their operations.

Dr Parwinder Kaur was named Achiever of the Year at the 33rd INCITE Awards, celebrating Western Australia's foremost tech innovations and leaders.

Australian managed services provider blueAPACHE appoints Pat Devlin as General Manager to fortify strategic growth, following 85% ARR rise in five years.

IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.

PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.

Australia’s 3G networks will be decommissioned next month, posing potential disruptions for retailers and hospitality businesses that rely on outdated tech.

A PMI report reveals early adopters of Generative AI in project management are seeing major gains in productivity and problem-solving, outpacing peers.

Fastly appoints Nueva as its first managed security partner in Australia, aiming to enhance web protection for public and private sectors with high-performance solutions.

Freelancer has welcomed Craig Scroggie, NEXTDC CEO, as its new Non-Executive Director, starting 1 August 2024, aiming to leverage his ICT expertise.

Fintech lender Plenti integrates NAB's Pay by Bank solution to offer PayTo transactions, enhancing loan repayment options with real-time, secure payments.

Australia's largest wildlife rescue group WIRES partners with tech firm Engaging to upgrade its CRM system with HubSpot, streamlining rescue operations for improved animal welfare outcomes.

Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.

Australia's tech spending is set to rise by 4% in 2024 despite formidable economic headwinds, according to Forrester's latest forecast.