Returns stories - Page 5

Research reveals 74% of asset tracking projects deliver expected ROI, with vendor support and system integration key for user satisfaction in various sectors.

Only 7% of Australian executives aim to lead in AI adoption for customer experience, risking falling behind in a $2 trillion AUD market, says Qualtrics.

Four in five businesses plan to rebalance cloud workloads, aiming to cut costs, boost compliance, and sharpen their competitive edge by shifting to the right platforms.

Rising costs and new compliance rules are driving 83% of CIOs to rebalance cloud and on-premises workloads for better efficiency and control.

Despite AI offering AUD $2 trillion in value, only 7% of Australian executives aim to lead adoption, lagging far behind global peers.

Customer Science upgrades its CX Integrator with AI and automation, offering Aussie businesses a cost-effective, tailored approach to improving customer experience.

Elevate NZ Venture Fund commits $10 million to Pacific Channel’s Fund III to boost deep-tech startups and expand investment in New Zealand’s innovation sector.

Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.

Australian online shoppers now prioritise product range, convenience, and trust over low prices as marketplaces face pricing pressures in 2025, says Pattern study.

A ransomware attack on Ohio's Kettering Health has disrupted services, halting elective procedures and risking patient data amid ongoing cybersecurity concerns.

Pay-i secures USD $4.9 million to launch a platform measuring real-time business returns on generative AI investments for enterprises globally.

Stablecoins, digital currencies pegged to stable assets like the US dollar, are emerging as dependable players reshaping the crypto and global finance landscape.

A global ICANN survey finds most marketing leaders see strong branding potential in gTLDs, though awareness and cost barriers remain ahead of 2026 application round.

Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.

UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.

New Zealand SMEs could boost GDP by NZD $8.6bn by 2025 through digitalisation, says report by Xero and NZ Institute of Economic Research.

UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.

Data from birdsnest.com.au reveals dresses and jumpsuits top the return list in Australia, with a 31% rate from over 85,000 returns last year.

Celonis unveils AI-driven upgrades to AgentC, integrating Orchestration Engine and launching Solution Suites for supply chain, finance, sustainability, and more.

IBM's new whitepaper highlights both opportunities and risks of autonomous AI agents in financial services, urging robust governance and risk management.