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AI advancements in 2024 and key predictions for 2025
Robotics

AI advancements in 2024 and key predictions for 2025

In 2024, AI innovations are set to revolutionise sectors like finance and public services, predicting substantial changes and savings of up to GBP £200 billion by 2025.

By Brad Mallard • 5 min read • Fri, 24th Jan 2025
Game review: Donkey Kong Country Returns HD (Switch)
Gaming

Game review: Donkey Kong Country Returns HD (Switch)

Nintendo's Donkey Kong Country Returns HD for Switch revitalises the classic with stunning HD graphics and accessible controls, earning a solid 9.0/10.

By Damian Seeto • 5 min read • Thu, 23rd Jan 2025
AI & automation drive advertising shifts in 2025 report
Digital Transformation

AI & automation drive advertising shifts in 2025 report

Mediaocean's latest Advertising Outlook Report reveals a significant shift towards digital channels, with 63% of marketers prioritising generative AI in their strategies.

By Sean Mitchell • 3 min read • Tue, 21st Jan 2025
Rapid Circle announces new leadership for ANZ region
EduTech

Rapid Circle announces new leadership for ANZ region

Rapid Circle has appointed George Stavrakakis as Managing Director for Australia and New Zealand, aiming to enhance its growth in the region's tech sector.

By Imee Dequito • 3 min read • Mon, 20th Jan 2025
Exclusive: How CCH Integrator is revolutionising corporate tax efficiency with AI and strategic partnerships
Customer Experience

Exclusive: How CCH Integrator is revolutionising corporate tax efficiency with AI and strategic partnerships

Wolters Kluwer's Andy Hung is championing innovation through AI and partnerships, aiming to enhance efficiency and client outcomes in tax technology.

By Melania Watson • 5 min read • Mon, 13th Jan 2025
Satellite connectivity sees growth with new operators in 2024
Unified Communications

Satellite connectivity sees growth with new operators in 2024

A new report from GSMA Intelligence reveals a surge in satellite connectivity, with nearly 100 operators now seeking to enhance global mobile coverage.

By Shannon Williams • 2 min read • Thu, 9th Jan 2025
The rise of returns: making reverse logistics work for your business
Customer Experience

The rise of returns: making reverse logistics work for your business

As eCommerce thrives, businesses must embrace reverse logistics to meet rising return demands, enhancing customer satisfaction and sustainability efforts.

By George Pecchiar • 5 min read • Wed, 8th Jan 2025
AI poised to transform banking with fraud prevention focus
Robotics

AI poised to transform banking with fraud prevention focus

Experts predict that 2025 will revolutionise AI in banking, enhancing fraud prevention, risk management, and customer experience, according to SAS.

By Kaleah Salmon • 3 min read • Wed, 8th Jan 2025

Stories from Other Regions

Returns stories

New Look partners with Medallia for customer insights
Data Analytics

New Look partners with Medallia for customer insights

New Look has joined forces with Medallia and Higher Oak to launch a comprehensive omnichannel customer experience programme, enhancing customer insights across all platforms.

By Kaleah Salmon • 2 min read • Fri, 24th Jan 2025
Bloomberg launches VolMax indices for equity potential
Risk & Compliance

Bloomberg launches VolMax indices for equity potential

Bloomberg Indices has unveiled the VolMax Indices, designed to enhance equity potential while managing risks amid market turbulence.

By Catherine Knowles • 2 min read • Thu, 23rd Jan 2025
Government support gaps hinder UK tech innovation growth
Grants

Government support gaps hinder UK tech innovation growth

An expert panel has raised concerns about government support for UK tech innovation, highlighting gaps that threaten the growth of SMEs seeking R&D funding.

By Kaleah Salmon • 4 min read • Thu, 23rd Jan 2025
Canadian firms to boost AI investments significantly by 2025
Hybrid Cloud

Canadian firms to boost AI investments significantly by 2025

A recent IBM study reveals that 56% of Canadian IT leaders intend to boost AI investments in 2025, focusing on innovation and productivity amidst gradual ROI.

By Sean Mitchell • 3 min read • Tue, 21st Jan 2025
Gen Z to boost UK January sales with GBP £2.5 billion spend
Customer Experience

Gen Z to boost UK January sales with GBP £2.5 billion spend

Gen Z consumers in the UK are set to spend GBP £2.5 billion during January sales, highlighting the need for brands to focus on personalisation and customer loyalty.

By Kaleah Salmon • 2 min read • Mon, 20th Jan 2025
Wiise & ODT partner for Australian rental solutions
Data management

Wiise & ODT partner for Australian rental solutions

Wiise has partnered with Open Door Technology to launch a tailored equipment rental management solution for Australian businesses, enhancing operational efficiency.

By Melania Watson • 2 min read • Tue, 14th Jan 2025
UK retailers brace for surge in January returns frenzy
Customer Experience

UK retailers brace for surge in January returns frenzy

Retailers in the UK anticipate a colossal influx of returns, with Evri projecting four million gifts will be sent back as January kicks off.

By Kaleah Salmon • 3 min read • Mon, 13th Jan 2025
Mapp acquires Dressipi to boost fashion AI capabilities
Customer Experience

Mapp acquires Dressipi to boost fashion AI capabilities

Mapp has acquired Dressipi, a leader in fashion AI, to enhance its marketing platform, improving customer experiences and profitability for retailers.

By Shannon Williams • 3 min read • Thu, 9th Jan 2025
UK consumers to return GBP £1.5 billion Christmas gifts
Supply Chain

UK consumers to return GBP £1.5 billion Christmas gifts

British consumers are set to return £1.5 billion worth of unwanted Christmas gifts this year, highlighting significant challenges for retailers' logistics.

By Catherine Knowles • 3 min read • Wed, 8th Jan 2025