Returns stories
Zendesk's report reveals that 57% of Australian consumers prefer AI interactions with human traits, signalling a major shift in customer service expectations driven by technology.
Confluent has teamed up with Databricks to enhance real-time data accessibility, empowering AI solutions for enterprises facing data silos.
Gimmick! 2 revives the charm of 2D platforming with stunning graphics and challenging gameplay, making it a treat for both old and new gamers.
Recent advancements in conversational AI are transforming customer experiences, as brands embrace AI to foster deeper relationships and enhance engagement.
Brave Bison has appointed Hannah Kimuyu as CEO of its newly formed Performance and Commerce division, overseeing over 120 staff across 30 markets.
A new study by Celonis reveals that 89% of business leaders believe AI needs Process Intelligence for effectiveness, as 58% express concerns over process inefficiencies.
Under Defeat, a beloved arcade classic from 2005, returns remastered on modern consoles, delivering exhilarating helicopter action but punishing difficulty.
Verde Group executives praised Acumatica's innovative AI and ERP advancements at the recent summit, citing enhanced customer value and effective sector-specific solutions.
Oracle has unveiled new AI agents within its Fusion Cloud Supply Chain & Manufacturing suite, aimed at automating workflows and boosting efficiency.
A recent report reveals that criminals are increasingly employing artificial intelligence to enhance bank scams, making them harder to detect.
A study by Juniper Research predicts a global 18% rise in remote physical goods fraud by 2025, with losses reaching USD $10 billion, driven by advanced tactics.
Reconomy has named Rakhshan Zahid as the new Chief Executive of its Re-use division, succeeding Claire Webb while she remains as Executive Chair.
Ignition has bolstered its executive leadership team with the appointments of Greg Strickland as CEO and Amy Foo as CFO, aiming for future growth.
Enterprise resource planning (ERP) systems are revolutionising equipment dealerships by streamlining operations and enhancing customer satisfaction, driving significant ROI.
Burges Salmon has guided Tritax Big Box in a joint venture to enhance power delivery for a substantial new data centre at Heathrow, valued at GBP £5 billion.
Cryptocurrency scams have surged in the UK, with victims losing GBP £306 million in 2023, prompting warnings for greater vigilance in the digital currency market.
As online shopping rises in Australia, retailers face escalating losses from returns fraud, prompting them to turn to AI for fraud detection solutions.
A study by Manhattan Associates reveals that 40% of shoppers abandon brands after negative return experiences, highlighting the critical need for efficient return processes.
The European Union's Artificial Intelligence Act will take effect on 2nd February, banning high-risk AI uses like facial recognition and social scoring.
As Australian cloud spending surpasses AUD $23 billion, organisations struggle with complexity, risking costly missteps while seeking simpler operations.
